Thursday, 8 June 2017

Solved: Windows 10 and Comcast Email Issues

Comcast is an American Telecommunication company provides cable TV services and Internet services. Subscribers of Comcast also get a complimentary email account called Comcast email. It is quite popular in the USA and some of the European countries.

Comcast email has only a web version and it is not mobile optimised as a result you will have to use it via another email client like Outlook, Thunderbird etc. You may also get issues with Comcast email if you would like to configure it Windows 10. Keep in mind the steps mentioned below when you aren’t able to send or receive email on Windows 10.

Email client not working: If you aren’t able to send or receive any email with any of the email clients like Outlook, Thunderbird, iPhone, etc. Try the steps mentioned below.

(i)    First of all, open your Comcast account and go to Email from Manage Services.

(ii)    Click on “My Email” you will be redirected to a webmail.

(iii)    Create a new email and send the same to your own Comcast email address. If you get the email which means there is nothing wrong with the Comcast email account.

(iv)    Verify the outgoing/incoming server settings in the email client. Make the changes if required then try sending mail again.

(v)    Check the port and SSL settings as well, it should be configured accordingly.

(vi)    By default, most of the email clients have an option to delete the messages from the server,
when you sync or download to your third party email client, Make sure you configure it to leave messages on the server.

(vii)    If your third party email client is not syncing a particular folder then go to the settings and find out the option as “Sync Folder” or “Mail Folders”

(viii)    Size and Storage: You are desperately trying to send emails but every time you are getting rejected or failure in the same. Make sure the size of the attachment is less than 20MB. Moreover, in a case of sending multiple emails, remember you can’t send a particular email to more than 100 recipients at a time. Doing so will give you an error every time. Comcast may terminate your account if are using it for sending numerous emails aggressively. Watch out the storage capacity, if it is nearly full delete unnecessary emails as soon as possible.

Dial Comcast toll free helpline number for any Comcast solution  or Comcast support team ,they will guide you the best.

You have tried everything mentioned above but still, the problem persists, No worries! Call our Comcast Email Experts as they are available 24*7 to help you out.


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